Privacy Policy

Effective Date: May 26, 2026

Crawford Stump Grinding (“Crawford Stump Grinding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, request service, or communicate with us by phone, email, or text message.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Information We Collect

We collect information directly from you when you request a quote, schedule service, sign up for stump grinding service, contact us through our website, or otherwise interact with our business. This information may include:

• Your name
• Mailing address and service address
• Phone number (including mobile number)
• Email address
• Service details and preferences
• Billing and payment information
• Any other information you choose to provide

We may also collect basic technical information automatically when you visit our website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This information helps us maintain and improve the site.

How We Use Your Information

We use the information we collect to:

• Schedule, deliver, and manage the services you request
• Communicate with you about quotes, appointments, deliveries, pickups, and account matters
• Send you service reminders, billing notices, holiday schedule updates, and other operational messages by phone call, email, or SMS text message
• Process payments and maintain billing records
• Respond to your questions and customer service requests
• Comply with legal obligations and protect our business

SMS Text Messaging

If you provide your mobile phone number to Crawford Stump Grinding, you may receive text messages from us related to your account or service. These messages may include appointment confirmations, delivery and pickup notifications, schedule changes, billing reminders, and responses to questions you send us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Message frequency varies based on your account activity. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any text message from us. For help, reply HELP or contact us using the information at the bottom of this policy. Additional details about our SMS program are available in our Terms and Conditions.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

How We Share Your Information

Crawford Stump Grinding does not sell your personal information. We share information only in the following limited situations:

• Service providers. We may share information with trusted vendors who help us run our business, such as billing platforms, payment processors, scheduling software, and SMS messaging providers. These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements. We may disclose information when required by law, court order, or government request, or when necessary to protect the rights, property, or safety of Crawford Stump Grinding, our customers, or others.
• Business transfers. If Crawford Stump Grinding is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

Again, mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable steps to protect the information you share with us, including administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You can:

• Update or correct your contact information by calling or emailing our office
• Opt out of SMS messages by replying STOP
• Ask us to remove your information from our marketing or service lists, subject to any legal or business record keeping requirements

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Crawford Stump Grinding 218 Whitehead Way, Flovilla, GA 30216 Phone: (678) 972-7845 Email: info@crawfordstumpgrinding.com